To avoid various kinds of damage he suggests a few ways to apply the no asshole rule at various levels of an organization. Thanks for telling us about the problem. Stay tuned. Discover how to set up a No Asshole Rule and enforce it. Chunka Mui Contributor.
For example, Harvard Business School Assistant Professor Boris Groysberg wrote me that they called it the no asshole rule at Lehman, but he had to write it as the no jerk rule in his teaching cases.
Forget 'The Seven Habits' But Remember 'The No Asshole Rule'
In short, Sutton himself is the asshole for wasting my time. I do not disagree with any of his conclusions, and most of the underlying psychology that he spells out rings true with the little I can remember from college. So a lot of it is arguably preaching to the converted rather than effecting actual change among people who need to read it. Author Robert I. This example is mentioned repeatedly in the book as a stellar example of how to deal with assholes. It means that if your customer is abusive to your employees, they are out.